Privacy Policy
Qwerk AI, LLC
Privacy Policy
Qwerk AI, LLC
This Privacy Policy is effective as of January 27, 2025
1. Introduction
Welcome to Qwerk AI, LLC ("Qwerk AI," "we," "our," or "us"). Protecting your privacy and data is at the heart of our commitment to providing a seamless and secure platform for generating, editing, and collaborating on images and videos using AI-powered tools.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By accessing or using Qwerk AI’s platform, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
2. The Information We Collect
When you use Qwerk AI, we collect information to provide, improve, and secure our services. The types of information we collect include:
A. Information You Provide
Account Information: When you sign up, we collect your name, email address, password, and any other information you choose to provide.
Billing Information: For subscription payments, we collect billing details such as your payment card information and billing address. Payment processing is handled by secure third-party providers.
Uploaded Content: Images, videos, text, and other files you upload or create using our platform.
Collaboration Information: When you invite team members to collaborate, we collect their contact details and any information they contribute during collaboration.
B. Information We Automatically Collect
Usage Information: Details about how you use Qwerk AI, such as the actions you take, the features you use, and the timestamps of your activities.
Device Information: Information about the device and browser you use, including IP address, operating system, and browser type.
Cookies and Tracking Technologies: We use cookies and similar technologies to provide a personalized experience, track usage, and improve performance. You can manage your cookie preferences through your browser settings.
C. Information from Third Parties
We may receive information about you from third-party services, such as when you log in using a third-party authentication provider (e.g., Google or Microsoft) or when third-party services are integrated into our platform.
3. How We Use Your Information
We use the collected information for the following purposes:
Provide and Improve Our Services: Facilitate image and video generation, enable team collaboration, and enhance your overall user experience.
Enable Collaboration: Share your content, edits, and comments with team members you invite to your workspace.
Process Payments: Use your billing information to manage subscriptions and process payments securely.
Communicate with You: Send notifications about your account, updates to our services, and respond to your inquiries.
Ensure Security: Detect and prevent fraudulent activities, unauthorized access, or other harmful activities.
Analyze Usage: Monitor and analyze user behavior to improve the platform and develop new features.
4. Sharing Your Information
We take your privacy seriously and limit how and with whom your information is shared:
A. Sharing Among Team Members
Your content (e.g., images, edits, and comments) is only shared with team members you explicitly invite to your workspace.
B. Sharing with Service Providers
We work with trusted third-party service providers to operate and enhance our services. These include:
Cloud Storage Providers: To securely store and manage your content.
Payment Processors: To handle subscription billing and transactions (e.g., Stripe or PayPal).
Analytics Providers: To understand user behavior and improve our platform (e.g., Google Analytics).
These providers are contractually obligated to protect your data and use it only to provide services to us.
C. Legal Compliance and Protection
We may disclose your information:
To comply with legal obligations, such as responding to subpoenas or court orders.
To enforce our terms of service or protect the rights, safety, and property of Qwerk AI, our users, or others.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
5. AI Model Usage
Qwerk AI leverages advanced AI models to power key features of the platform, including generating images and providing personalized experiences. Below is a detailed explanation of how we use AI models and handle your data:
A. Image Generation
How It Works: When you submit prompts or descriptions, our platform uses AI models to generate images or videos based on your input. This allows you to create customized, high-quality content efficiently.
Data Handling: The input data (e.g., prompts, descriptions) is temporarily processed by the AI model to produce the requested output. In some cases, the prompts you submit may be retained by the AI provider to train and improve their algorithms.
B. Personalizing Your Experience
Analysis and Recommendations: AI models may analyze your interactions with the platform to suggest features, workflows, or content tailored to your preferences.
AI Model Improvement: Your usage data may also contribute to training and enhancing the AI models we use, allowing us to improve accuracy and deliver better results over time.
C. Data Usage for Training
Prompts for AI Training: The prompts or inputs you provide may be used by third-party AI providers to improve their algorithms. This does not include personal information or content generated on the platform unless explicitly authorized by you.
No Sharing of Personal Content: Your personal content (e.g., uploaded images, team comments) is not shared with AI providers for training or other purposes.
D. Your Privacy and Control
We are committed to transparency and giving you control over your data. To protect your privacy:
Anonymization: Where possible, data sent to AI models is stripped of identifiable information.
Data Protection Compliance: All AI processing is conducted in accordance with applicable data protection laws.
User Control: You can manage your privacy settings to control how your prompts and other data are used. Within your account settings, you may:
Opt in or out of data sharing for AI training purposes.
Adjust your preferences for personalized recommendations.
By using Qwerk AI, you agree to the processing of your data as described in this section. If you have concerns about how your data is used or would like to adjust your settings, please contact us at support@qwerk.ai.
6. Data Retention
We retain your information for as long as it is needed to provide our services, comply with legal obligations, or resolve disputes. Specifically:
Uploaded Content: Retained while your account or team workspace is active. Deleted upon request or account closure.
Personal Data: Retained for the duration of your account unless you request deletion.
Logs and Analytics: Retained for internal analysis and performance monitoring, typically in aggregated and anonymized formats.
If you delete your account, we will permanently delete your personal data and content within a reasonable timeframe unless retention is required by law.
7. Third-Party Services
Qwerk AI relies on several third-party services to provide a seamless user experience. These include:
Cloud Platforms: For secure storage and fast access to your content.
Payment Gateways: To securely process transactions.
Analytics Tools: To understand how our services are used and improve them.
We carefully vet these providers to ensure they meet strict privacy and security standards. However, these services are governed by their own privacy policies. We encourage you to review their policies for additional information.
8. Your Privacy Choices and Rights
You have control over your personal information and can:
Access and Update: View or edit your account information through your profile settings.
Delete Your Account: Permanently delete your data by requesting account deletion.
Manage Cookies: Adjust your cookie preferences in your browser settings.
Export Data: Request a copy of your data in a portable format.
To exercise your rights, contact us at support@qwerk.ai.
9. Security
We implement industry-standard security measures to protect your data, including:
Encryption of data in transit and at rest.
Regular security audits and vulnerability testing.
While we take every precaution to protect your information, no system can guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. Any updates will be communicated via email or on the platform. Continued use of Qwerk AI after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Qwerk AI, LLC
Address: 100 E Granada Blvd, Suite 101A, Ormond Beach, FL 32176, USA
Email: support@qwerk.ai
Website: www.qwerk.ai
This Privacy Policy is effective as of January 27, 2025
1. Introduction
Welcome to Qwerk AI, LLC ("Qwerk AI," "we," "our," or "us"). Protecting your privacy and data is at the heart of our commitment to providing a seamless and secure platform for generating, editing, and collaborating on images and videos using AI-powered tools.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By accessing or using Qwerk AI’s platform, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
2. The Information We Collect
When you use Qwerk AI, we collect information to provide, improve, and secure our services. The types of information we collect include:
A. Information You Provide
Account Information: When you sign up, we collect your name, email address, password, and any other information you choose to provide.
Billing Information: For subscription payments, we collect billing details such as your payment card information and billing address. Payment processing is handled by secure third-party providers.
Uploaded Content: Images, videos, text, and other files you upload or create using our platform.
Collaboration Information: When you invite team members to collaborate, we collect their contact details and any information they contribute during collaboration.
B. Information We Automatically Collect
Usage Information: Details about how you use Qwerk AI, such as the actions you take, the features you use, and the timestamps of your activities.
Device Information: Information about the device and browser you use, including IP address, operating system, and browser type.
Cookies and Tracking Technologies: We use cookies and similar technologies to provide a personalized experience, track usage, and improve performance. You can manage your cookie preferences through your browser settings.
C. Information from Third Parties
We may receive information about you from third-party services, such as when you log in using a third-party authentication provider (e.g., Google or Microsoft) or when third-party services are integrated into our platform.
3. How We Use Your Information
We use the collected information for the following purposes:
Provide and Improve Our Services: Facilitate image and video generation, enable team collaboration, and enhance your overall user experience.
Enable Collaboration: Share your content, edits, and comments with team members you invite to your workspace.
Process Payments: Use your billing information to manage subscriptions and process payments securely.
Communicate with You: Send notifications about your account, updates to our services, and respond to your inquiries.
Ensure Security: Detect and prevent fraudulent activities, unauthorized access, or other harmful activities.
Analyze Usage: Monitor and analyze user behavior to improve the platform and develop new features.
4. Sharing Your Information
We take your privacy seriously and limit how and with whom your information is shared:
A. Sharing Among Team Members
Your content (e.g., images, edits, and comments) is only shared with team members you explicitly invite to your workspace.
B. Sharing with Service Providers
We work with trusted third-party service providers to operate and enhance our services. These include:
Cloud Storage Providers: To securely store and manage your content.
Payment Processors: To handle subscription billing and transactions (e.g., Stripe or PayPal).
Analytics Providers: To understand user behavior and improve our platform (e.g., Google Analytics).
These providers are contractually obligated to protect your data and use it only to provide services to us.
C. Legal Compliance and Protection
We may disclose your information:
To comply with legal obligations, such as responding to subpoenas or court orders.
To enforce our terms of service or protect the rights, safety, and property of Qwerk AI, our users, or others.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
5. AI Model Usage
Qwerk AI leverages advanced AI models to power key features of the platform, including generating images and providing personalized experiences. Below is a detailed explanation of how we use AI models and handle your data:
A. Image Generation
How It Works: When you submit prompts or descriptions, our platform uses AI models to generate images or videos based on your input. This allows you to create customized, high-quality content efficiently.
Data Handling: The input data (e.g., prompts, descriptions) is temporarily processed by the AI model to produce the requested output. In some cases, the prompts you submit may be retained by the AI provider to train and improve their algorithms.
B. Personalizing Your Experience
Analysis and Recommendations: AI models may analyze your interactions with the platform to suggest features, workflows, or content tailored to your preferences.
AI Model Improvement: Your usage data may also contribute to training and enhancing the AI models we use, allowing us to improve accuracy and deliver better results over time.
C. Data Usage for Training
Prompts for AI Training: The prompts or inputs you provide may be used by third-party AI providers to improve their algorithms. This does not include personal information or content generated on the platform unless explicitly authorized by you.
No Sharing of Personal Content: Your personal content (e.g., uploaded images, team comments) is not shared with AI providers for training or other purposes.
D. Your Privacy and Control
We are committed to transparency and giving you control over your data. To protect your privacy:
Anonymization: Where possible, data sent to AI models is stripped of identifiable information.
Data Protection Compliance: All AI processing is conducted in accordance with applicable data protection laws.
User Control: You can manage your privacy settings to control how your prompts and other data are used. Within your account settings, you may:
Opt in or out of data sharing for AI training purposes.
Adjust your preferences for personalized recommendations.
By using Qwerk AI, you agree to the processing of your data as described in this section. If you have concerns about how your data is used or would like to adjust your settings, please contact us at support@qwerk.ai.
6. Data Retention
We retain your information for as long as it is needed to provide our services, comply with legal obligations, or resolve disputes. Specifically:
Uploaded Content: Retained while your account or team workspace is active. Deleted upon request or account closure.
Personal Data: Retained for the duration of your account unless you request deletion.
Logs and Analytics: Retained for internal analysis and performance monitoring, typically in aggregated and anonymized formats.
If you delete your account, we will permanently delete your personal data and content within a reasonable timeframe unless retention is required by law.
7. Third-Party Services
Qwerk AI relies on several third-party services to provide a seamless user experience. These include:
Cloud Platforms: For secure storage and fast access to your content.
Payment Gateways: To securely process transactions.
Analytics Tools: To understand how our services are used and improve them.
We carefully vet these providers to ensure they meet strict privacy and security standards. However, these services are governed by their own privacy policies. We encourage you to review their policies for additional information.
8. Your Privacy Choices and Rights
You have control over your personal information and can:
Access and Update: View or edit your account information through your profile settings.
Delete Your Account: Permanently delete your data by requesting account deletion.
Manage Cookies: Adjust your cookie preferences in your browser settings.
Export Data: Request a copy of your data in a portable format.
To exercise your rights, contact us at support@qwerk.ai.
9. Security
We implement industry-standard security measures to protect your data, including:
Encryption of data in transit and at rest.
Regular security audits and vulnerability testing.
While we take every precaution to protect your information, no system can guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. Any updates will be communicated via email or on the platform. Continued use of Qwerk AI after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Qwerk AI, LLC
Address: 100 E Granada Blvd, Suite 101A, Ormond Beach, FL 32176, USA
Email: support@qwerk.ai
Website: www.qwerk.ai
This Privacy Policy is effective as of January 27, 2025
1. Introduction
Welcome to Qwerk AI, LLC ("Qwerk AI," "we," "our," or "us"). Protecting your privacy and data is at the heart of our commitment to providing a seamless and secure platform for generating, editing, and collaborating on images and videos using AI-powered tools.
This Privacy Policy explains how we collect, use, share, and protect your information when you use our services. By accessing or using Qwerk AI’s platform, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
2. The Information We Collect
When you use Qwerk AI, we collect information to provide, improve, and secure our services. The types of information we collect include:
A. Information You Provide
Account Information: When you sign up, we collect your name, email address, password, and any other information you choose to provide.
Billing Information: For subscription payments, we collect billing details such as your payment card information and billing address. Payment processing is handled by secure third-party providers.
Uploaded Content: Images, videos, text, and other files you upload or create using our platform.
Collaboration Information: When you invite team members to collaborate, we collect their contact details and any information they contribute during collaboration.
B. Information We Automatically Collect
Usage Information: Details about how you use Qwerk AI, such as the actions you take, the features you use, and the timestamps of your activities.
Device Information: Information about the device and browser you use, including IP address, operating system, and browser type.
Cookies and Tracking Technologies: We use cookies and similar technologies to provide a personalized experience, track usage, and improve performance. You can manage your cookie preferences through your browser settings.
C. Information from Third Parties
We may receive information about you from third-party services, such as when you log in using a third-party authentication provider (e.g., Google or Microsoft) or when third-party services are integrated into our platform.
3. How We Use Your Information
We use the collected information for the following purposes:
Provide and Improve Our Services: Facilitate image and video generation, enable team collaboration, and enhance your overall user experience.
Enable Collaboration: Share your content, edits, and comments with team members you invite to your workspace.
Process Payments: Use your billing information to manage subscriptions and process payments securely.
Communicate with You: Send notifications about your account, updates to our services, and respond to your inquiries.
Ensure Security: Detect and prevent fraudulent activities, unauthorized access, or other harmful activities.
Analyze Usage: Monitor and analyze user behavior to improve the platform and develop new features.
4. Sharing Your Information
We take your privacy seriously and limit how and with whom your information is shared:
A. Sharing Among Team Members
Your content (e.g., images, edits, and comments) is only shared with team members you explicitly invite to your workspace.
B. Sharing with Service Providers
We work with trusted third-party service providers to operate and enhance our services. These include:
Cloud Storage Providers: To securely store and manage your content.
Payment Processors: To handle subscription billing and transactions (e.g., Stripe or PayPal).
Analytics Providers: To understand user behavior and improve our platform (e.g., Google Analytics).
These providers are contractually obligated to protect your data and use it only to provide services to us.
C. Legal Compliance and Protection
We may disclose your information:
To comply with legal obligations, such as responding to subpoenas or court orders.
To enforce our terms of service or protect the rights, safety, and property of Qwerk AI, our users, or others.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
5. AI Model Usage
Qwerk AI leverages advanced AI models to power key features of the platform, including generating images and providing personalized experiences. Below is a detailed explanation of how we use AI models and handle your data:
A. Image Generation
How It Works: When you submit prompts or descriptions, our platform uses AI models to generate images or videos based on your input. This allows you to create customized, high-quality content efficiently.
Data Handling: The input data (e.g., prompts, descriptions) is temporarily processed by the AI model to produce the requested output. In some cases, the prompts you submit may be retained by the AI provider to train and improve their algorithms.
B. Personalizing Your Experience
Analysis and Recommendations: AI models may analyze your interactions with the platform to suggest features, workflows, or content tailored to your preferences.
AI Model Improvement: Your usage data may also contribute to training and enhancing the AI models we use, allowing us to improve accuracy and deliver better results over time.
C. Data Usage for Training
Prompts for AI Training: The prompts or inputs you provide may be used by third-party AI providers to improve their algorithms. This does not include personal information or content generated on the platform unless explicitly authorized by you.
No Sharing of Personal Content: Your personal content (e.g., uploaded images, team comments) is not shared with AI providers for training or other purposes.
D. Your Privacy and Control
We are committed to transparency and giving you control over your data. To protect your privacy:
Anonymization: Where possible, data sent to AI models is stripped of identifiable information.
Data Protection Compliance: All AI processing is conducted in accordance with applicable data protection laws.
User Control: You can manage your privacy settings to control how your prompts and other data are used. Within your account settings, you may:
Opt in or out of data sharing for AI training purposes.
Adjust your preferences for personalized recommendations.
By using Qwerk AI, you agree to the processing of your data as described in this section. If you have concerns about how your data is used or would like to adjust your settings, please contact us at support@qwerk.ai.
6. Data Retention
We retain your information for as long as it is needed to provide our services, comply with legal obligations, or resolve disputes. Specifically:
Uploaded Content: Retained while your account or team workspace is active. Deleted upon request or account closure.
Personal Data: Retained for the duration of your account unless you request deletion.
Logs and Analytics: Retained for internal analysis and performance monitoring, typically in aggregated and anonymized formats.
If you delete your account, we will permanently delete your personal data and content within a reasonable timeframe unless retention is required by law.
7. Third-Party Services
Qwerk AI relies on several third-party services to provide a seamless user experience. These include:
Cloud Platforms: For secure storage and fast access to your content.
Payment Gateways: To securely process transactions.
Analytics Tools: To understand how our services are used and improve them.
We carefully vet these providers to ensure they meet strict privacy and security standards. However, these services are governed by their own privacy policies. We encourage you to review their policies for additional information.
8. Your Privacy Choices and Rights
You have control over your personal information and can:
Access and Update: View or edit your account information through your profile settings.
Delete Your Account: Permanently delete your data by requesting account deletion.
Manage Cookies: Adjust your cookie preferences in your browser settings.
Export Data: Request a copy of your data in a portable format.
To exercise your rights, contact us at support@qwerk.ai.
9. Security
We implement industry-standard security measures to protect your data, including:
Encryption of data in transit and at rest.
Regular security audits and vulnerability testing.